A Note to Outstanding Medical People

He is not symptom free, but he is on the way to recovery!

Guys, it’s been a rough week in the Dossett house. I thought last week was bad when I had to deal with a flat tire which couldn’t be patched. In retrospect, that was nothing more than an expensive inconvenience.

Monday morning at 4 AM, I realized the 3 month old was covered in hives. I’ll spare you the picture because it is guaranteed to make you itch. They went away thanks to Benadryl, but we were still left trying to figure out the cause.

It only got worse. The hives came back, and with it came wheezing and coughing. Then fever. To make a really long story short, we went to 3 ERs in 2 days. The first one did nothing because he had zero symptoms by the time we got called back. The next day, he was in full respiratory distress after his afternoon nap. He got seen immediately at the ER closest to daycare, and after IV fluids, breathing treatments and blood work, they transferred us to Vanderbilt Children’s ER. Thankfully, he was stable enough to go home shortly after midnight.

As it turns out, he has RSV. Basically, it’s a nasty virus that is usually only hard on those under 2. This cough has us up in the night and restless during the day. Thanks to many prayers and a wonderful husband and other family, he is getting better each day.

Needless to say, I have interacted with many medical professionals this week. Some have been outstanding. Some have been…. insert a term that pops into your head. I won’t share mine. My intention was to write a post complaining about the lousy ones, but then I realized: what good would that do anyone? The lousy ones are unlikely to change their ways. So instead, I decided to focus on the outstanding ones, the ones who are obviously in the right career.

On that note, here are some words to the outstanding nurses/medics/doctors/therapists/assistants/medical receptionists out there. Most of these words are specific to my situation but can be applied to almost any outstanding medical person:

  • Thank you for telling me your name. I may not remember it in 5 minutes, but I appreciate you taking the time to introduce yourself. It makes me feel like you care.
  • Thank you for not putting your stethoscope in your ears immediately after asking me what’s been going on with my son. You’re listening! Plus you’ve learned that history reveals more than the physical.
  • Thank you for washing your hands. Thank you for cleaning off the IV port before connecting the line. I know what diseases are lurking in those other rooms, and I appreciate you not sharing them with us.
  • Thank you for not starting a casual conversation about your weekend plans when there are more serious matters at hand.
  • Thank you for not speaking in “baby talk”. It’s a waste of precious time when my son can hardly breathe.
  • Thank you for explaining what you’re giving him and doing to him. It puts me at ease knowing that the painful things are for his benefit.
  • Thank you for giving me options. When there is more than one way to accomplish a task, I can help you determine which one is easiest for us.
  • Thank you for not hanging out at the nurse’s station chatting about your date last night while I’m trying to keep my son from pulling off his IV tubing, nasal cannula, pulse ox, and heart monitor leads while trying to hold the nebulizer machine in front of his face and respond to a bunch of concerned texts. Thank you for offering to help when no one else seems to notice.
  • Thank you for removing the empty fluid bag, medicine cartons, tissues and dirty towels that could make me feel like I’m in a dump instead of a hospital.
  • Thank you for not taking offense when I come across as demanding or rude. I’m near panic level, the place where emotions start to get in the way of reason.
  • Thank you for taking time to ask if I’m ok. It’s not about me, but you realize that a calm, happy momma changes everything.
  • Thank you for asking your colleagues for help and admitting that that procedure would be better done by someone else.
  • Thank you for treating my son like you would your own, for valuing his life.
  • Thank you for answering thousands of call lights today, even though only a handful actually had an urgent need.
  • Thank you for changing lives. Thank you for saving lives. Thank you for loving and serving your patients.

I know you’ve probably had a long day. There’s a good chance you’ve been ignoring a full bladder for 7.5 hours. I know you’re tired of needy people (including me). I’ve been there. I know.

You are outstanding. If you ever forget that, remember that you are one of the reasons why some get to keep breathing, smiling, living…

He is well on the road to recovery!
He is well on the road to recovery!

 

Please share the post if you know any outstanding medical professionals. Also, leave a comment below if you would like to share a good experience. Thanks!

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